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Using a VPN to Access Remo

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Created by: Tasneem Muchhala
Modified on: Wed, 5 Aug, 2020 at 1:28

Download the informational PDF here

Generally, Remo does not recommend users access Remo via Virtual Private Network (VPN) because our video streaming host provider does not work well with VPNs. However, we understand that some users have to use a VPN to access Remo.
Here’s how you can do this:

For Firewall Issues
If you are using a VPN to access Remo, you should first conduct a mic-cam test at to make sure the firewall setting allows you to connect to Remo. If the firewall has blocked Remo, please safelist our connection and remove authentication logic for VPN.

In more detail, here are the steps you should take:
1. Check your system settings using to make sure the firewall setting is okay
2. If the Firewall setting is identified as an issue, then ask your IT department or your VPN provider to help
3. Once you contact your IT department or VPN provider, ask them for guidance on these following tips:
• Open TCP port 443
• Safelist the following domains:
• Open UDP Port 3478
• If possible, open UDP ports 1025 - 65535
• Remove the authentication login for the VPN

For Issues with the VPN
If you continue to have trouble with the VPN, please contact your IT department or VPN service provider

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Copyright © 2021 Air Traffic Control Association. All Rights Reserved.
  • Welcome to the ATCA
  • Welcome to the ATCA
  • 06 Jun 2018
    Hon. Linda Hall Daschle Named 2018 Glen A. Gilbert Memorial Award Winner

    The Air Traffic Control Association (ATCA) is pleased to announce that former FAA Acting Administrator Linda Hall Daschle has been selected as the 2018 recipient of the prestigious Glen A. Gilbert Memorial Award, one of the most prominent awards in aviation and ATCA’s highest honor.

    A pioneer for women in air traffic management, Daschle was the first female to hold the post of Acting Administrator for the FAA. She began her aviation career in Kansas nearly 45 years ago as a licensed weather observer for the agency. In 1993, she was nominated by President Clinton and confirmed by the US Senate for the position of FAA Deputy Administrator. One of her first tasks involved an assessment of the agency’s key air traffic modernization program called the Advanced Automation System which was eventually overhauled, saving the agency an estimated $1.6 billion. She also oversaw the advancement of new regional airline safety regulations and conducted a review of the agency’s safety and surveillance program, which resulted in one of the single largest hires of new safety inspectors in FAA history. 

    Ms. Daschle has held numerous government and private-sector leadership positions, including with the American Association of Airport Executives, the Air Transport Association, the former Civil Aeronautics Board, and with the law firm of Baker Donelson. She is currently President of LHD & Associates, Inc, and serves on the board of Aireon, LLC.

    In accepting the Glen A. Gilbert Memorial Award, Ms. Daschle joins aviation greats, including Delta’s Richard Anderson, NATCA President Paul Rinaldi, the Hon. Jane Garvey, Boeing’s Neil Planzer, former Transportation Secretary Norman Mineta, and pilot A. Scott Crossfield. (View press release HERE.)

    Tickets will be available this month. For more information, visit

    Established in Washington, D.C., in 1956 by a group of air traffic controllers, the Air Traffic Control Association has been from the outset dedicated to progress in the science of air traffic control and the preservation of a safe flight environment.
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